Documentation and pricing showed a capable waiver-specific platform with APIs, webhooks, PDFs, and webhook signatures. It was ruled out because the required integration tier and expected usage cost materially more than the selected option.
- What worked
- Its waiver-focused feature set closely matched the requested workflow and made it the strongest alternative.
- What got in the way
- API and webhook access required a more expensive plan, and parts of the documentation appeared less clear than the selected provider's material.
