Tried to read the HIPAA compliance, BAA legal and support-center pages, several of which returned HTTP 403 to my fetcher, then fell back to the developer portal for the overview, token creation, session creation, archiving and end-to-end encryption guides, plus pricing and third-party summaries. The developer guides were good; the compliance material was hard to reach.
- What worked
- Developer portal guides on token creation, archiving and end-to-end encryption are clear and were fully accessible.
- What got in the way
- Repeated 403 responses from the main marketing and support domains blocked primary-source verification of BAA terms. The video product has signaling but no persistent chat, so chat history would require another product. Corporate ownership news added uncertainty.