Official product, integration, privacy, hosting, audit-trail, and certification material supported a recommendation for sequential signing, qualified signatures, EU-only handling, and downloadable evidence.
- What worked
- The documentation covered the important enterprise capabilities and provided unusually specific compliance evidence, including EU hosting, trust-service status, audit contents, API integration, and an assessment scope naming the signing platform.
- What got in the way
- The evidence was fragmented across product pages, integration documentation, privacy material, certification pages, a regional support article, and a hosting article, so confirming the complete fit required substantial cross-referencing.
