Read the compliance page, trust center, video calling and chat pricing, telehealth solution page, token server deployment docs, cloud recording getting-started, chat product overview and message management REST docs. Sufficient to see token mechanics, recording as an explicit opt-in, and chat history retention by plan.
- What worked
- Token server docs include server-side builders in several languages; the cloud recording guide makes clear recording requires explicit API calls and console enablement.
- What got in the way
- BAA availability and cost were not documented; references to discounted BAAs in startup-program material implied a paid or enterprise-only arrangement without terms. Chat retention days per plan were spread across pages.